Payment Policy

1. Introduction

At Outdoor Structure Supply, we are committed to providing a safe, secure, and convenient shopping experience. We offer a range of trusted payment options to ensure a seamless checkout process. All payments comply with industry security standards and applicable laws in the regions we serve.

 

2. Accepted Payment Methods

2.1 Credit and Debit Cards

We accept all major credit and debit cards, including:

• Visa

• MasterCard

• American Express (Amex)

• Discover

 

2.2 PayPal

Secure online payments worldwide.

How it Works:

1. Select PayPal as your payment method at checkout.

2. You will be redirected to PayPal’s secure login page.

3. Log in to your PayPal account and confirm your payment.

4. After confirmation, you will be redirected back to our website, where you will receive your order details and confirmation email.

 

3. Payment Security

Your security is our top priority. We utilize advanced security measures to protect your personal and financial data.

• SSL Encryption: Our website is secured with SSL encryption to safeguard sensitive information during transactions.

• PCI Compliance: All payments are processed through Payment Card Industry Data Security Standard (PCI DSS) compliant gateways.

• Fraud Prevention: We monitor transactions for suspicious activity and may perform verification checks when necessary.

4. Customer Support

If you encounter any payment issues or have questions about our accepted payment methods, our support team is here to assist you.

Email: support@outdoorstructuresupply.com

Phone: +1 (307) 429-4082

Hours of Operation: Mon–Sun, 8AM – 5PM EST.

5. Payment Confirmation

After completing your payment, you will receive:

• Order Confirmation Email: Detailing your purchase, payment method, and transaction status.

• Digital Receipt: A downloadable receipt for your records.

If you do not receive a confirmation within 24 hours, please check your spam folder or contact our support team.

6. Currency & Conversion

All transactions on Outdoor Structure Supply are processed in USD. If your bank account is in a different currency, your bank may apply exchange rates and additional fees for currency conversion.

7. Fraud Prevention & Verification

To ensure a secure shopping environment, we may:

• Request additional verification for high-value transactions.

• Flag or cancel orders that appear fraudulent or unauthorized.

• Suspend accounts involved in suspicious activities.

If your order is flagged for verification, our team will reach out via email or phone to confirm your details.

8. Changes to Payment Options

We reserve the right to add, modify, or remove payment methods at any time. Any updates will be posted on this page. We encourage customers to check this section regularly for the latest payment options.

9. Terms & Conditions

By making a purchase on Outdoor Structure Supply, you agree to our Terms of Service and Refund & Return Policy